HumanKioskSolution

“Get Personal” - The HumanKiosk Solution,
  powered by MediaCast Video Presence

HumanKioskThe HumanKiosk Solution combines the capabilities of interactive digital signage, with on-demand experts and face-to-face interaction to revolutionize in-field customer service for point-of-sale or point-of-service environments.

With the HumanKiosk Solution, marketers can humanize their brand interaction, improve the customer experience, and deliver their messages with absolute control and precision. In development for more than 2 years, the HumanKiosk has undergone field tests, trails, pilots in both the US and internationally, receiving awards and customer and partner accolades.

Powered by the cloud-based MediaCast Video Presence system, the “HumanKiosk” fulfills the promise of B2Me communications and delivers a “personal advantage.” B2Me is a transformation of B2C communications that is highly targeted, responsive and relevant to individual consumers. The HumanKiosk enables B2ME communications and engages customers in a personal dialogue – when and where they need it most.

MediaTile’s HumanKiosk and MediaCast solution is in exact alignment with today’s requirement for brands to have an in-market promotional system that delivers a localized and tailored experience for the consumer in order to optimize sales. This new level of consumer personalization combined with the brand’s ability to deliver accurate and immediate information, regardless of where the consumer is located, will certainly usher in game-changing results across many retail markets” - Donovan Neale-May – Executive Director of CMO Council.

Personal and Engaging – Get Face-to-Face with Consumers

The HumanKiosk Solution attracts, influences, and engages consumers in dynamic new ways. In a familiar, but oversized smartphone and tablet-like format, it attracts consumers to scheduled and dynamically generated media and engages with interactive touch-based digital promotions. The breakthrough in personalized service is achieved through MediaCast Video Presence. At the touch of an on-screen button, consumers can instantly enter a 2-way, high-definition, face-to-face conversation with a remote expert agent. These trained remote experts are available on-demand, and are automatically matched with the consumer’s on-screen selections, which might include product, specific features, services, or language.

Delivering Business and Brand Value

The HumanKiosk Solution delivers true business value. By fulfilling the customer’s need for immediate information, and delivering a personal approach to service and support, in many cases brands can realize the following advantages:

• Increase viewer relevance by 4x to 6x over traditional display and print messaging

• Heighten customer engagement with face-to-face conversations and dynamic media

• Extend market reach by 4x to 6x using cloud-based, on-demand video agents

• Realize faster-time\-to market by 2x to 3x by eliminating manual processes

• Improve personnel utilization by 2x to 4x though centralized staffing and virtualization

• Deploy virtually anywhere via 4G / 4G LTE networks

Find out how the HumanKiosk solution can benefit your business by industry:
• Brand in Retail
• Banking & Finance
• Health Care
• Hospitality
Education
Government
Manufacturing & Distribution